reliability

Notes on ‘team responsibilities in cloud-native operations’ (Pete Mounce)

Posted on July 10, 2015July 31, 2015 by Matthew Skelton (@matthewskelton)

Summary: Pete Mounce (@petemounce) from Just Eat gave a compelling talk at the London Continuous Delivery meetup group on ‘team responsibilities in cloud-native operations’. I found the talk hugely engaging, with loads of detail applicable to many organisations. Here are my notes from the meetup.

I captured my notes as slides:

Update: the video of Pete’s talk is here on Vimeo:

There were several specific points made by Pete that were interesting for me:

Continue reading Notes on ‘team responsibilities in cloud-native operations’ (Pete Mounce)

Operability: a DevOps cornerstone – new eBook from HighOps

Posted on June 2, 2014 by Matthew Skelton (@matthewskelton)

One of the driving forces behind DevOps is the increasing prevalence of complex, distributed software systems which calls for a substantially different approach to building ‘business’ software systems: an approach that anticipates and expects failures, transient behaviour, emergent states, and unpredictability; and ensures that failure responses are gradual, graceful, and graphable.

‘Making software work well’ in this dynamic, interconnected world is the focus of Software Operability, a subject I have been writing and speaking about for some time.

I recently began working with IT operations experts HighOps (@gotHighOps) and we have published a free eBook Operability: a DevOps Cornerstone. The book covers the fundamentals of operability, why it’s relevant, how to build and sustain a focus on operability,and how operability relates to both DevOps and IT service management approaches such as ITIL.

If you lead the Technology division, head up a software development department or IT operations department, or lead a development or operations team, and want to understand why and how to make your software systems work better, then this book is for you. If you are involved in Service Transition or Service Operation, this eBook will help you to make the case for a strong focus on the operational aspects of the software being delivered. Similarly, if your role is a Software Architect, you will find here sound practical guidance for improving how your software works
in Production.

Download the HighOps eBook ‘Operability: a DevOps Cornerstone’ here.

Roundup: Patterns for Performance and Operability

Posted on October 7, 2013October 7, 2013 by Matthew Skelton (@matthewskelton)

I recently posted a review of Patterns for Performance and Operability by Ford et al on the SoftwareOperability website. I think that this book is exceptionally useful in its treatment of both performance and operability, and anyone who cares about how well software works in Production should buy and read a copy (there are paper and eBook editions).

Two other reviews might be useful too: my colleague Anant East (Head of Architecture and Infrastructure, thetrainline.com) wrote up a detailed review of Patterns for Performance and Operability on the tech blog at thetrainline.com, and I posted a short review on Amazon.

Who Owns My Operability?

Posted on April 5, 2013April 24, 2013 by Matthew Skelton (@matthewskelton)

Includes recommended reading for software operability: SoftwareOperability.com

Software Operability

Operability is not something which can be ‘bolted on’ or retrofitted to software after it goes live; we need to design and build our software with operability as a first-class concern. You don’t build a bridge, then try to add load-bearing capabilities at the end of the project — but most software projects try to do exactly that, typically with costly results.

Ultimately, the product owner should be responsible for ensuring that operational requirements are prioritized alongside end-user features. If you are responsible for the software product or service, there is only one answer to the question

Who Owns My Operability?

Update: the site now shows selected recommended reading on each page load.

(With a nod to whoownsmyavailability.com)

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Event-Sourced Architectures by Martin Thompson at QConLondon 2012

Posted on May 18, 2012May 18, 2012 by Matthew Skelton (@matthewskelton)

Software performance guru Martin Thompson (@mjpt777) gave an illuminating talk on event-sourced architectures, and why event-driven, state-machine designs are the way forward for complex, multi-path software systems (“Event Sourced Architectures and what we have forgotten about High-Availability”, [slides: 700KB PDF]).